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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessie Hough

August 3, 2022

1  out of  5 rating by Jessie Hough
"We had home owners insurance through this office for 9 years. The rates kept going up so when we purchased a new home a few months ago, we switched to a different insurance company. Our mortgage company prepaid our insurance premium for the whole year prior to the sale of our home. We’ve called multiple times about getting a refund for insurance premium (over $2k) and keep getting the run around. A few weeks ago, they assured me I’d be refunded in a few days. Today, when my husband called they said they sent the money back to our mortgage company. Very frustrated with their lack of customer service and thankful we are no longer doing business with them."
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th02051986

April 19, 2022

5  out of  5 rating by th02051986
"Mr Grone helped me when I couldn't get ahold of my own insurance agent. He went above and beyond for me and was a huge help. Many thanks for your help"
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Andrew Moore

March 13, 2021

1  out of  5 rating by Andrew Moore
"Took months for State Farm to transfer my policy from out of state, and then they didn't get it done until AFTER my old policy expired which they said they couldn't just renew since it was out of state. When they finally transferred it my premium went up $30 dollars a month with no explanation. Then when I tried to cancel my policy they won't respond to my messages. Can't get anything done here. Although that seems to be a problem of State Farm as a whole."
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Elsie Penfield

August 27, 2019

5  out of  5 rating by Elsie Penfield
"One of the best."
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bradley packer

June 29, 2015

5  out of  5 rating by bradley packer
"Bob is an awesome agent. His assistants are always organized and are really good at helping out when you are in a bind and need something fast."
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Joy O

January 28, 2014

5  out of  5 rating by Joy O
"It has been a great experience and pleasure having this man as my Insurance Agent for close to 10 years now. I had my Auto and Life Insurance with his office before I bought my house, and then added the Home Insurance after I bought the house. Bob Grone is a very thorough, friendly and knowledgeable agent, and he is always on top of things, letting you know promptly what you need to know about your policy/policies. He gives excellent service, and is always pleasant to talk with; and he always finds the time to chat with you if you have a question or have any concern. As the first reviewer said, his office staff is also very friendly and they are always very ready to help answer any questions, and help with your needs. I recommend this agent to anyone looking for an Insurance Agent. Just try him out, you will be very pleased!"
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Virginia Sparks

November 20, 2013

5  out of  5 rating by Virginia Sparks
"Bob Grone has been our insurance agent for over five years now and my husband and I are very pleased with his service and with State Farm as a whole. We have filed three different claims with Bob Grone and have received compensation and excellent service every time. His office staff has always been quick and friendly and we feel very comfortable recommending them to our neighbors, friends and family in the area."